
Insurance Reinstatement
& Disaster Recovery


We provide emergency and reactive support for fire, flood, storm and impact damage insurance claims; integrating quickly with stakeholders and working with specialists to address the situation, providing services to Clients, Loss Adjusters and Agents to reinstate the property as soon as possible and get people and families back into their homes.
Fast Response: Reliable Support
Disaster Recovery and Insurance Reinstatement services are essential for property owners and managers dealing with the aftermath of events such as fire, flood, plumbing leaks, impact, or storm damage. These services involve collaborating with property owners, managers, and insurance-appointed loss adjusters to assess damage, determine immediate actions, and develop comprehensive plans for restoration. AuthentiSurv provides expert support throughout the recovery process, ensuring properties are restored to their pre-loss condition efficiently and effectively.
Benefits of Engaging AuthentiSurv
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Expert Damage Assessment
Accurate and thorough evaluation of damage to cover all aspects.
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Insurers Loss Adjuster Liaison
Smooth communication with loss adjusters for efficient claims support and appropriate remediation.
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Comprehensive Reporting
Detailed documentation and photographic evidence for effective communication and records.
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Re-Design & Specification
Customised design and specification services for property restoration.
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Timely Remediation
Efficient project management to minimise downtime and disruptions.​


Typical Service Elements
Initial Damage Assessment
We quickly respond to incidents, evaluating the extent of the damage and identifying immediate safety concerns. Our team provides recommendations for urgent actions to prevent further damage, ensuring your property is protected from additional harm.
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​Liaison with Stakeholders
We work closely with your insurer-appointed loss adjusters to review and document the damage comprehensively. Acting as your advocate, we ensure that all damages are accurately recorded and your interests are well-represented in the claims process.
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​Detailed Reporting
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Our team prepares comprehensive reports that document the damage, outline required actions, and provide initial cost estimates. These detailed documents support your insurance claims and offer a clear roadmap for recovery.​
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Design and Specification for Reinstatement
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We develop customised design and specification documents to guide the restoration process. Our goal is to restore your property to its prior condition or better, addressing all aspects of the reinstatement process from structural repairs to aesthetic finishes.
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Contractor Procurement & Cost Control
AuthentiSurv can either work with nominated Contractors, out-of-hours service providers, or help source appropriate Building Contractors for the temporary and reinstatement works. Establishing whether this is to be via direct negotiation through obtaining quotes or conducting a full tender process, we can ensure value for money and cost control for Clients and their Insurers.
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Project Management and Remediation
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We oversee the entire remediation process, coordinating with contractors and ensuring all work meets our high standards. Our efficient project management minimises disruptions, ensuring timely and quality restoration of your property.
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WHY US ?
AuthentiSurv excels in disaster recovery and insurance reinstatement due to our expertise, proactive communication, and tailored solutions. With extensive experience in handling property damage, we manage every aspect of the recovery process with precision and care.
Our expertise ensures accurate damage assessment and effective restoration plans. We work closely with insurance-appointed loss adjusters, safeguarding our clients' interests and providing detailed documentation to support robust insurance claims. This ensures a clear pathway for restoration and peace of mind during stressful times.
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Proactive communication is key to our service. We maintain clear and consistent communication with all parties, ensuring a smooth, coordinated recovery process. This transparency reassures clients and prevents misunderstandings.
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Our tailored restoration plans set us apart. We create bespoke design and specification documents, addressing the specific needs of each property to restore it to its prior condition or better. This dedication to quality and customisation reflects our commitment to client satisfaction.
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With a proven track record of reliable, high-quality service, clients trust us to handle their disaster recovery needs with professionalism and care. Choosing AuthentiSurv means choosing a partner committed to restoring your property efficiently and effectively, ensuring your satisfaction.